Frequently Asked Questions
Everything you need to know about our luxury home and tabletop collections.
What is the standard shipping time for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the United States. Expedited shipping options are available at checkout.
What is your return policy for home decor items?
We accept returns on unused and unopened merchandise within 30 days of delivery. Items must be in their original packaging to be eligible for a refund. Please note that personalized or custom-printed items are final sale.
Are your paper products environmentally friendly?
Yes, we are committed to sustainability. Our paper napkins and plates are printed using non-toxic, water-soluble dyes and are sourced from FSC-certified forests or recycled materials.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer digital payment options such as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Can I modify or cancel my order after it has been placed?
Because we strive to process orders quickly, we can only accommodate changes or cancellations within 1 hour of order placement. Please contact our customer service team immediately for assistance.
Do you offer international shipping?
Currently, we ship to addresses within the United States and Canada. For international inquiries outside of these regions, please contact our global support team to discuss available shipping partners.